Returns & Exchanges



At Diorah Jewellers, the exceptional craftsmanship ensures that each piece of jewellery is made with the highest quality and standard. However, your happiness is our priority. For any reason, if you are not satisfied with the product, you can return/exchange it within 14 days of receiving the item.

Our 14 days return/exchange policy is subject to following conditions.

  • Made to order items cannot be returned or exchanged.
  • Customised items cannot be returned or exchanged
  • Previously exchanged items cannot be returned.
  • The item must be returned in its original condition.
  • The item must be returned within 14 days of receiving.
  • Buyer is responsible for the return shipping cost.
  • Initial shipping cost is non-refundable.